Private Policy

Last Updated: August 18, 2025

Our Privacy Commitment

ReConnect Mental Health (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in compliance with PIPEDA and Ontario’s PHIPA.

What We Collect

- Basic Contact Details: Name, email, phone number (when you submit a form or contact us).

- Booking Information: Required to schedule therapy sessions.

- Website Data: Cookies or analytics may track usage trends.

Note: Do not include sensitive health information in online forms. Any clinical information is handled only in a secure, confidential environment.

How We Use It

- To provide and improve services.

- To respond to inquiries and manage bookings.

- To meet legal or regulatory requirements.

We do not share your personal data with third parties unless required by law or for security purposes.

Security Measures

- Data encrypted during transfer.

- Secure storage with access limited to authorized personnel.

- While we follow industry standards, no system is completely secure.

Your Privacy Rights

Under PIPEDA/PHIPA, you have the right to access, correct, or request deletion of your personal information. Contact weihao.wu@reconnect-mentalhealth.com for requests.

Cookies & Tracking

We may use cookies and analytics for performance and user experience. You can disable cookies via your browser.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies help us understand how visitors interact with our site, measure performance, and enhance functionality.

Types of cookies we may use:

- Essential cookies: Necessary for the site to function properly.
- Analytics cookies: Help us analyze website traffic and usage (e.g., through Google Analytics).
- Third-party cookies: May be used by integrated services like social media widgets.

You can control or disable cookies by adjusting your browser settings. Please note that disabling cookies may affect your experience on our website.